Definitions

“We/us” = Lemonaut LTD.
"You” = the customer.
“Delivery date” = the date specified by Lemonaut LTD, when the items should be delivered, however time is not of the essence of this contract.
“Items” = the products which you choose to buy from Lemonaut LTD.


Terms of Sale

The terms of sale will be applied to every contract for the purchase of items by you from Lemonaut LTD.

Placing an order

All orders are subject to acceptance and availability. When you subbing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the items. Once you have placed an order with us, you will receive an order confirmation e-mail acknowledging receipt of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

If item(s) from your order is not available, it will NOT charged for the item.

When you place an order we carry out pre-authorization check on your payment card. Payment will not be taken until your order has been accepted and the item(s) is dispatched. If your order fails our security checks, we may cancel the order and will send you a notification email.

A contract between you and Lemonaut LTD is not formed until we notify you by an email confirming that your order has been accepted and your item(s) have been dispatched.

In the event that an item is out of stock we reserve the right not to accept your order.

Delivery

All orders will be shipped up to three working days from the date when you place the order.

We ship items from Monday to Friday. Items are being delivered between the hours of 7:30am – 6 pm. We do not deliver on Weekends or on a Bank Holidays.

Please refer to our delivery page for further details including the costs.

Signing for your order

All orders are securely sealed before they leave our distribution office. If your order has damaged packaging please contact our Customer Service team and do not accept order form the courier.

Customs & Duty

Order recipients will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges.

You are responsible for providing any information required by customs office to ensure the items are cleared. We recommend you contact your local customs office to find out a landed cost price before you complete the ordering process.

Disputes

If there is a dispute in relation to the item(s) supplied, any dispute or claim shall be governed and construed according to English Law and shall be subject to the exclusive jurisdiction of the English Courts. If any provision of these Terms & Conditions is held by any Court or other authority to be invalid or unenforceable in whole or in part, then the validity of the rest of these Terms & Conditions and the remainder of the provision in question shall not be affected thereby.

Security Guarantee

We do our best to protect your security and make every step possible to ensure our transaction process is safe and that your personal information is secure. All details are processed in encrypted form and passed via a secure connection.

We use SSL process to ensure your details are passed securely 

Cookie policy

On May 26th 2011, New rules governing the use of cookies by websites came into force in Europe. For more information regarding these changes, please visit www.allaboutcookies.org

By agreeing to our terms and conditions, you agree to the download of Lemonaut LTD and Affiliate cookies to your PC or mobile device. 

You can set your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.

For more information about cookies and how to control and delete cookies depending on your browser type, please visit www.allaboutcookies.org, this site can also advise you of how to adjust your browser settings to your preferred level of protection.

Please note – if you do block cookies form Lemonaut.com, many features of our website, such as remembering the content of you shopping bag, or which language you want to shop in, will not function as a result, and you will be unable to purchases from our online shop.

Price changes

We shall maintain the right to change the price of products at any time.